Security & Trust

Enterprise-grade security.
Full compliance.

Enterprise security is not a feature. It is a foundation. TeamGuru is ISO 27001 and SOC 2 Type 2 certified, and fully GDPR compliant. Here is exactly what that means for you.

Certifications & compliance

Information Security
ISO 27001

Risk-based threat identification and mitigation, comprehensive asset safeguards, and continuous security monitoring across our entire platform.

Quality Management
ISO 9001

Certified quality management processes that ensure we consistently deliver a reliable, high-quality platform and support experience.

Audit & Compliance
SOC 2 Type 2

Regular independent audits validate our controls for security, availability, confidentiality, and processing integrity.

EU Data Protection
GDPR

Full compliance with the General Data Protection Regulation, including data minimization, purpose limitation, and all eight individual rights.

How we protect your data

We collect only what is necessary for the specific purpose it is needed for. Data is processed fairly, lawfully, and transparently. It is never retained longer than required.

All employees and third-party providers sign confidentiality agreements. We review data regularly and delete what's no longer needed. Any breach is reported to the relevant authorities within 72 hours.

End-to-end encryption
Enterprise firewalls
72-hour breach notification
Confidentiality agreements
Secure server environments
Regular internal & external audits
AI features

AI Insights: built on anonymized data only

TeamGuru's AI Insights and Predictions features process only anonymized numerical data. No identifiers, no links to individuals, applications, customers, or organizational units. None, by design.

Fully anonymized

All data is stripped of identifiers before any AI processing occurs.

No model training

Your data is used exclusively for real-time analysis and never stored to retrain models.

Third-party compliance

Our AI providers are contractually bound to GDPR and maintain equivalent security standards.

Your rights under GDPR

TeamGuru supports all eight rights granted to individuals under the General Data Protection Regulation.

Right to be informed
Clear, plain-language notices about how and why we use your data.
Right of access
Request a copy of all personal data we hold about you at any time.
Right to rectification
Correct inaccurate or incomplete data, quickly and without friction.
Right to erasure
Ask us to delete your data when there's no longer a legitimate reason to keep it.
Right to restrict processing
Limit how we process your data in certain circumstances.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests or direct marketing.
Rights on automated decisions
Protection from decisions made solely by automated processing, including profiling.

Cookies, transfers & third parties

Cookies. Non-essential cookies require your prior consent. You can manage or withdraw consent at any time through your browser settings or our consent notice.

Third parties. We only share data with third parties for specific, documented purposes. All service providers are contractually bound to GDPR compliance and maintain adequate data protection standards.

International transfers. Data transferred outside the European Economic Area is subject to safeguards ensuring recipients maintain protection standards equivalent to GDPR.

Policy updates. Material changes to this policy are communicated via the website with a revised effective date. Current effective date: January 21, 2025.

Questions?

For any data protection queries, access requests, or to exercise your GDPR rights, contact our privacy team directly.

privacy@teamguru.com